Michael L. Adcock

804-925-8732 | michael@adcock.me

I'm a learning web designer, and a student. I have a few years of PC hardware experience, including 2+ years in a professional environment. My main focus is PC hardware, but over the years I have become knowledgable in smaller electronics and car audio.

Education

John Tyler Community College

Associates of Science

Projected graduation: 2015

Powhatan High School

Advanced Studies Diploma

GPA 3.425, Class Rank 103/308

Graduated June 2011

Work

System Technician

Computer Upgrade King, Powhatan, VA

  • Performs upgrades and testing on laptops, performs data migration, and ensures systems meet the correct specifications as ordered by the customer.
  • Uses care to ensure no damage occurs during the assembly or packaging processes.
  • Assists Floor Operations Manager with any errands to maintain productivity and workflow.

April 2014 - Present
Expand


Part Time Remote Game Tester

VMC Game Labs, Montreal, Quebec, Canada

  • Works closely with developers of various Xbox 360, Xbox One, and PC video games, both major AAA titles and indie titles.
  • Maintains a clean and organized workspace at home during play tests lasting from 2 to 5 hours.
  • Maintains close communication with developers, testing moderators, and superiors to ensure games are properly stress tested and bug tested before final release.
  • Operates under a strict NDA to ensure no sensitive information about past, current, or future projects is revealed to the general public.

November 2014 - Present
Expand


Game Advisor

GameStop, Midlothian VA

  • Primary duty is as cashier on all shifts, using various tactics to raise store-wide sales numbers and attachment rate.
  • Maintained store to corporate standards while making customer feel comfortable and keep their satisfaction as high as possible.
  • Assisted customers in various ways such as helping them in their purchasing decisions, handling all phone calls, and walking customers through minor troubleshooting when needed.

October 2013 - August 2014
Expand


System Technician

Velocity Micro, Richmond VA

  • Built high-end computers and servers for individual and business customers to meet their exact needs and stay within their budget.
  • Aided customers and employees with troubleshooting issues in person and over the phone.
  • Created custom build requirements for each client’s needs to ensure we ended with the best possible product for each customer.

December 2011 - October 2013
Expand


Sales Associate

Radio Shack, Powhatan VA

  • Responsible for counting down the drawer and acting as the primary cashier on all shifts.
  • Provided great customer service while interacting with customers in person and over the phone.
  • Operated the POS system, key cutting machine, stocking and cleaning the store, and was responsible for counting the drawer at the beginning and end of shifts.

August 2010 - January 2011
Expand

PO Box 482, Powhatan VA 23139

804-928-8732

Designed by Kirksville Websites